FAQ

LuxPak Bridal Studio caters to brides, grooms, and couples worldwide who are seeking authentic Pakistani wedding attire. Our clients include multicultural couples, diaspora communities, and anyone who appreciates traditional craftsmanship for their special day. We specialize in bringing elegant Pakistani designs to global customers planning weddings, with a focus on those who value cultural heritage and sophisticated style.

Our store embodies an elegant, tradition-rich style that reflects the beauty of Pakistani bridal wear. We focus on delivering a premium experience, combining cultural authenticity with modern convenience. Our website and products showcase intricate designs, luxurious fabrics, and timeless elegance, ensuring that every piece is a centerpiece for cherished memories.

We specialize in a wide range of Pakistani wedding attire, including Bridal Lehenga, Bridal Lehenga Choli, Bridal Maxi, Bridal Saree, Pakistani Bridal Dresses, Pakistani Bridal Gowns, Pakistani Groom Dresses, and Pakistani Wedding Dresses. Each piece is crafted with attention to detail, featuring traditional embroidery, high-quality materials, and authentic designs that celebrate Pakistani culture.

Yes, at LuxPak Bridal Studio, we pride ourselves on offering authentic Pakistani craftsmanship. Every garment is carefully inspected and prepared to ensure it meets our high standards of quality and elegance. We source from skilled artisans to bring you pieces that are not only beautiful but also culturally significant.

While we do not currently offer custom sizing, we recommend ordering at least 4-6 weeks before your wedding to allow time for alterations. Our garments are designed to be adjustable, but for the perfect fit, we advise consulting a local tailor upon receipt.

We accept Visa, MasterCard, JCB, and PayPal for your convenience. All transactions are secure, ensuring that your payment information is protected.

Simply browse our collection, select your desired items, and proceed to checkout. You’ll be guided through the payment process, and once your order is confirmed, we’ll begin processing it within 1-2 business days.

If you need to modify or cancel your order, please contact our customer service team at [email protected] as soon as possible. We’ll do our best to accommodate your request, but note that changes may not be possible once processing has begun.

We ship worldwide, excluding some remote areas in Asia and other locations. Delivery times vary based on the shipping method:

• Standard Shipping: $12.95 via DHL or FedEx, delivered in 10-15 business days after dispatch.
• Free Shipping: Available on orders over $50 via EMS, delivered in 15-25 business days after dispatch.

Please note that processing takes 1-2 business days before shipment. We recommend ordering 4-6 weeks in advance for weddings.

Once your order is dispatched, you’ll receive a tracking number via email. Use this to monitor your package’s journey from our studio to your doorstep. We believe in transparent communication throughout the delivery process.

For international orders, customs duties, taxes, and other import fees are the responsibility of the recipient. These charges vary by country, so we recommend checking with your local customs office for specifics.

We do not ship to some remote areas in Asia and other locations. Please contact our customer service team to confirm delivery availability to your region before placing an order.

We want you to be completely satisfied! Returns and exchanges are accepted within 15 days of receipt, provided items are unused and have original tags attached. To initiate a return, contact our customer service team at [email protected].

All items must be in original condition for returns. Unfortunately, we cannot accept returns on customized or altered garments, or those without tags.

Once we receive the returned item, refunds are processed within 5-7 business days. The time it appears in your account may vary based on your payment method.

For any questions or concerns, email us at [email protected]. Our team, based at 6275 Eric Lane, Montgomery, US 36116, typically responds within 24 hours on business days. We’re here to help make your wedding planning stress-free!

No, you can place orders as a guest. However, creating an account allows you to track orders, save favorites, and enjoy a faster checkout experience in the future.

If you encounter any problems with your account, such as login issues or order history discrepancies, please reach out to our customer service team for prompt assistance.